104 - Front End - Customer Service

 

As one of America's fastest-growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company. If you have a passion for excellence, an unwavering focus on delivering value for the customer, and a drive to be the best, Forman Mills can be your springboard to incredible career growth.

Customer Service

The Customer Service Associate performs all register transactions, including Returns/ Exchanges, Layaways, and Employee purchases accurately and efficiently in accordance with Forman Mills policies and procedures.

• Provides a Courteous, Fast and Friendly check out to all customers entering and leaving Forman Mills.
• Maintaining a clean and tidy checkout area.
• Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet the needs of the business.
• The ability to work in different areas of the store such as selling floor, fitting room, and receiving as directed by supervisors and management.
• Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
• Ability to perform basic math functions in order to operate the register, make change and conduct inventory.

Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.

Here’s a few of the benefits we offer our eligible associates:

On-the-job Training

Employee Assistance Program

401 (K) Plan with employer match

Potential for Advancement

Generous Employee Discount

Competitive Starting Salary

Health Insurance

Dental Insurance

Vision Insurance

Short Term and Long-Term Disability Insurance

Life and AD&D Insurance

Paid Vacation

Paid Sick Leave

Holiday Pay

Direct Community Involvement Opportunities

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