Customer Success Manager

 

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This is a Contract/Remote opportunity.

Job Description:

• Work with Enterprise Accounts $1M and above.
• Partner with them on their Workfront strategy, adoption, health, growth and other solution-driven needs.
• Create a regular cadence to meet and work with them.
• Participate as a member of the Workfront CS Org and collaborate with other CSMs working in this account segment.
• Provide input and contribution to internal CSM best practices.

Skills:

• Knowledge of Workfront capabilities and its ability to integrate with other products.
• Experience as a CSM or Consultant: Customer facing skills, i.e., professional approach, critical thinking, ability to move issues/areas of interest to resolution - ability to interact with other stakeholders on behalf of the customer/account.

Job Type: Contract

Pay: $100.00 - $110.00 per hour

Schedule:

• 8 hour shift

Experience:

• Customer Success: 7 years (Preferred)
• workfront: 3 years (Required)

Work Location: Remote

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