Regional Clinical Training Specialist

 

Operating Company: DEXIS
Location: Phoenix,AZ,US
Date Posted: July 11, 2023
Req Number: R5016918

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Dental professionals have known the DEXIS brand as the leader in digital intraoral radiography and diagnostic software innovation for over 20 years. DEXIS products represent a full portfolio of award-winning imaging and digital solutions including cone-beam computed tomography (CBCT), handheld x-rays, intraoral scanners, sensors, and navigated surgical solutions. With one of the largest installed bases of dental imaging devices in the industry, over 150,000 offices trust DEXIS around the world. Learn more at www.dexis.com

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Job Description:

The primary function of the Regional Clinical Training Specialist is to provide hands-on and/or remote post-sale product training on digital intraoral and extra oral imaging products to customers in a clinical setting. Additional training opportunities will include 3D radiographic imaging devices (CBCT), imaging software, and related technology. The Regional Clinical Education Specialist will also serve as source for training escalations within the territory. This includes working with other 1099 contract trainers, ensuring they are properly trained and complying with their contractual agreement. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.

ESSENTIAL DUTIES & RESPONSIBiLITIES:

• Conduct end-user training on supported intra and extra oral imaging products
• Reporting and maintaining documentation on completed trainings
• Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs
• Initial point of escalation and investigation in relation to clinical training within their territory
• Contributes to the development of training curriculum in collaboration with Clinical Program Managers
• Provides support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory
• Provides educational support, training and certification to 1099 contract instructors in their territory
• Attend tradeshow and educational events in their territory for clinical representation and assistance
• Obtain certification on supported products and recertification as necessary
• Manage priorities and timelines well and be comfortable in a fast-paced environment
• Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
• This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary
• Reports to Senior Clinical Program Manger
• Frequently interacts with all functional departments
• Frequently interacts with customer and key experts
• Travel up to 75% as dictated by business needs
• Perform other duties or special projects as assigned

MOST IMPORTANT COMPETENCIES:

• Adaptability
• Responsible decision making
• Flexibility

PERSONAL TRAIT PROFILE:

• Self-starter
• Enthusiastic
• Team orientation (knows when to lead and when to follow)
• Lives the “continuous improvement” philosophy and can drive change successfully
• Non-political
• Logical and creative thinker
• Poised, strong personal impact
• Confident
• Ability to influence others – credible
• Ability to articulate the EBS philosophy

Job Requirements:

QUALIFICATIONS:

Proven ability to work remotely and independently in a field environment. Developed organizational skills and ability to prioritize, plan and execute are key success factors in this position. Exceptional interpersonal and communication skills.

REQUIREMENTS:

• Associates degree or equivalent certifications and/or licenses
• 3+ years hands-on clinical dental experience
• Proven experience utilizing dental imaging equipment with an active X-ray certification in Dentistry
• Valid state driver's license and a clean driving record as the position entails extensive use of personal car while on company business
• Must be able to travel up to 75% within region/geography
• This position will require working non-standard hours and include travel that occurs on weekends when necessary

PREFERRED SKILLS/EXPERIENCE:

• 4-year college degree or equivalent work experience
• 2+ years of training experience within a clinical setting
• Experience in managing multiple projects simultaneously
• Demonstrated ability to work independently
• Advanced knowledge of radiology a plus
• Experience with Microsoft Dynamics
• Advanced Microsoft Office proficiency

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Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

$70,500 – $94,400

Operating Company:

DEXIS

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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