Customer Trust, Compliance, Amazon Advertising, Customer Trust

 

• Bachelor’s degree in Business or Technology, or equivalent experience in Ad Tech or technology companies.
• 10+ years of experience in program/product/project management roles, with a focus in privacy, compliance, or risk management.

Amazon Advertising is committed to maintaining and advancing the trust of our customers. Customer Trust is focused on advancing this commitment and raising the bar on our advertising products and services through privacy, compliance, security, trust, and regulatory engagement. We are looking for a seasoned leader to help us lead and further develop our Governance & Compliance program. The role has impact across everything we do in Advertising and is highly visible to executive leadership on an ongoing basis.

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Key job responsibilities

The Role:

• Develop, operationalize, and manage the Governance & Compliance Program for Ads.
• Enhance policies and procedures to ensure continued compliance with regulations, laws, and internal standards. This includes resolution of audit findings and the execution of projects originated from internal assessments.
• Provide effective and timely advice on complex compliance matters to the business, in conjunction with our regulatory, legal and privacy teams, on how to manage and mitigate compliance risks.
• Work with legal, regulatory, audit and business leads across Ads to develop, enhance and maintain our compliance policies and controls.
• Collaborate with engineering and product SMEs across Ads to build develop and implement additional controls. Invent simple solutions to difficult regulatory issues
• Track the compliance readiness and sign-off the go-live of compliance related products.
• Manage partnerships with internal business stakeholders.
• Report to leadership on the effectiveness of the Compliance & Governance Program.

WE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:

• Above all, you feel strongly about building and preserving customer trust.
• Ability to deal with a great deal of ambiguity and the ability to simplify complex issues.
• Work well in ambiguous situations and are able to formulate direction and lead internal Advertising resources, external partners and customers through the engagement lifecycle.
• Strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures, customer needs, and business plan with limited guidance.
• Exceptional written and verbal communication skills, ability to translate concepts into clear steps and communicate to technical and non-technical stakeholders at all levels.
• Ability to thrive in a fast paced, changing environment; relentless innovator. Challenges status quo and champions best-in-class technical solutions and problem-solving.

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - USA

• Strong familiarity with GDPR, CCPA, COPPA, FTC Act Section 5, and other privacy regulations.
• Privacy or Security industry certifications.
• Technical expertise, particularly with Ad Tech.
• Experience with Governance, Risk, and Compliance tools and technology.
• Knowledge of compliance methods, standards, processes, governance models, and industry standard compliance frameworks.
• Prior experience with project management.
• Experience working in regulated industry, preferably on a global scale
• Global experience (e.g., program launches in multiple geographies simultaneously).
• Ability to turn complex compliance requirements into scalable compliance processes
• History of teamwork and willingness to roll up one’s sleeves to get the job done.
• Ability to take ownership and successfully deliver results in a dynamic and sometimes ambiguous environment.
• Relentlessly high standards.
• Ability to collaborate with internal and external teams to define requirements and apply strategic thinking.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,800/year in our lowest geographic market up to $247,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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