Digital Onboarding Specialist | Remote

 

Randall Reilly Asset Intelligence Team is looking for a Digital Onboarding Specialist

About Us: Randall Reilly provides data-driven solutions for clients in the Trucking, Construction, Driver Recruiting, and Agriculture markets.

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This role must understand and effectively communicate client and digital marketing needs to achieve flawless execution of digital campaigns. Serve as a client advocate to ensure onboarding of digital marketing assets is seamless and provide superior client service to maximum results and improve client retention. Submit precise and prompt billing orders to ensure Randall Reilly invoices clients correctly.

What you'll do:

• Utilize strategies that maximize client onboarding, engagement, satisfaction, and retention.
• Liaison to internal teams to ensure programs are set up and launched according to contract scope based on the customer’s desired business outcomes.
• Continuous account review for a quality onboarding experience.
• Align with Digital Account Managers to ensure on time digital campaign executions
• Maintain documentation of up-to-date client contacts, service orders and touch points in a contact management system.

What we are looking for:

• Someone who is customer focused
• Great time management
• Ability to make decisions without oversight
• Desire to improvement processes

Perks/Benefits:

• Competitive compensation
• We believe in propelling people to the best version of themselves.
• We offer medical, dental, vision, FSA, 401k, life insurance products and more!
• 11 paid holidays + PTO.
• You’re off on your birthday! Or a day in the month of your birthday – whatever you choose.
• Fitness membership reimbursement! We believe physical and mental health is important.
• You’ll work in a highly collaborative and flexible environment.
• We offer both on-site and remote opportunities!
• We are growing but highly value relationships.

The following compensation information is a good faith estimate and is provided in accordance with applicable state laws. The base salary generally ranges between $55,000year - $63,000/year. This range is an estimate based on an applicant’s skills, experience, and training.

Randall Reilly participates in the E-Verify program.

View the Participant & Right to Work Poster in English | Español

https://www.e-verify.gov/employers/employer-resources?resource=30

Equal Opportunity Employer

Skills

Preferred

• Interpersonal
• Time Management in Interruptive Environment
• Verbal, Listening, Written Communication
• Business Acumen

Behaviors

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks

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