Admin Support- Surgery (Westwood)

 

Description

In this role, you will provide administrative and patient care support to the Vascular Surgery Clinic. You will assist in coordinating patient flow throughout the clinic, from registration to discharge. You will work as a member of our team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Job duties include: * Ensure all necessary paperwork is in place prior to appointments, including but not limited authorizations. * Appointment scheduling including cancelation/rescheduling * Answering high volume telephone calls to triage to appropriate individuals * Cash collection and auditing of billing * General administrative duties as assigned * Provide assistance with clinical and procedural and testing appointments.

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Qualifications

Required: - Ability to communicate professionally and effectively with physicians and staff in a high-volume setting. - Excellent organizational skills and ability to prioritize assignments. - Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules. - Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center Preferred: - Skill in using a PC with associated programs including Word, Excel, and Email - Skill in demonstrating work experience with a database computer program. - Knowledge of major medical insurance plans and types of coverage provided. - Knowledge of medical terminology.

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