Head Clerk

 

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Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under general supervision, interprets policies, rules and regulations.

Responsibilities:

• Receives requests, instructions or information pertaining to all aspects of the Permit Application Payment Process for Inspectional Services.
• Investigates reconciliation records, payment files and other information resources to obtain necessary information for any requested reports.
• Classifies information according to office procedures.
• Transfers and posts information to records.
• Sends, routes, and relays forms, materials and information.
• Maintains files, filing, typing of forms, memos, letters, and other materials.
• Processes forms, checking them for accuracy and completeness.
• Answers and places telephone calls. Gives information to general public.
• Performs related work as required.

Minimum Entrance Qualifications:

• Applicant must have at least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.
• Ability to exercise good judgement and focus on details as required by the job.
• Familiarity with payment of the permit applicant process and Permit Counter preferred.
• Working knowledge of Microsoft Word and Excel preferred.
• A multi-lingual candidate is preferred.
• Applicants meeting the minimum entrance qualifications will be considered for this position.

Boston Residency Required

Terms:

Union/Salary Plan/Grade:

AFSCME/RA-12

Hours per week: 35

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