Records Clerk [United States]

 

The Records Clerk is an esential part of the clinic team. Managing workflows and paper trails in an out of the computer system, assuring accuracy and completeness and providing needed documents to clinical staff in a timely manner is an important aspect of quality care. The Records Clerk will also handle patient inquires and telephone calls, responding to records requests, referral information and other coordination of care activities. Strong organizational, computer and customer service skills are essential; prior experience in a medical or dental clinic preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains patient confidentiality and chart security; complies with applicable laws and regulations

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• Performs data entry, information management and maintains data integrity

• Reviews all incoming documents

• Scans and indexes documents to EMR

• Photocopies and prints requested records.

• Maintains familiarity with Medical Records policies.

• Assists with referral follow-up

• Reports duplicate EMR accounts.

• Manages dictation tapes

• Pulls charts from file; prepares for use. Returns charts to file after appropriate review has been conducted

• Improves/maintains/purges paper charts

• Adheres to ODCHC’s attendance policy.

• Performs other duties and responsibilities as designated by supervisor.

  
  

  QUALIFICATIONS:

• Excellent interpersonal skills.Ability to communicate well verbally and in written form.

• Ability to read and comprehend instructions, short correspondence, and memos.

• Ability to write simple correspondence.

• Ability to effectively present information to patients, providers and other staff.

• Ability to learn and work with new computer programs.

  
  

  EDUCATION and/or EXPERIENCE:

• High school diploma or GED.

  
  

  SUPERVISORY RESPONSIBILITIES:

  NONE

  
  

  PHYSICAL DEMANDS:

• Speaking and hearing sufficient to communicate effectively by phone or in person, at normal volumes.

• Vision adequate to read correspondence, computer screen, forms etc.

• Good manual dexterity.

• Ability to sit for extended periods of time.

• Ability to use keyboard and view computer screen for extended periods of time

• Ability to reach above shoulder-level, and to walk, squat, bend, sit, or stand for extended periods of time.

• Ability to lift 25 lbs.

• Repetitive motion—hands, arms and shoulders.

Hiring Range $18.14 to $21.76

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